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I'm receiving a "C I" error on my Whirlpool Calypso washing

Customer Question
machine. I removed articles of...
I'm receiving a "C I" error on my Whirlpool Calypso washing machine. I removed articles of clothing from the washer to lighten the load, but the error message still appears.
Submitted: 2 years ago.Category: Appliance
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Answered in 27 minutes by:
11/14/2015
Appliance Technician: Joel Swenson,
 replied 2 years ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,419
Experience: Owner at Scott's Appliance Repair
Verified

Hello, I'm Joel thank you for your interest in our service. If you have been waiting a while

I apologize we try to help as many customers as possible in a timely manner. I am now

available to help you with your question.

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Customer reply replied 2 years ago
Thanks, ***** ***** have any suggestions regarding the question I submitted?
Appliance Technician: Joel Swenson,
 replied 2 years ago

Hi, that error is a current limit error, meaning the washer motor is drawing too many amps, hit cancel start the cycle over and if the problem persists it could be that you have some clothes stuck between the inner and outer tub causing drag if nothing is lodged between the inner and outer tub then you may have a bad motor, if you have a amp meter and a ohm/voltage meter I can help walk you through diagnosing this problem. If not you may want to call a qualified tech out to have a look.

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Customer reply replied 2 years ago
How can I inspect if clothing is in between the inner and outer tube for this Whirlpool Calypso model?
Appliance Technician: Joel Swenson,
 replied 2 years ago

well you basically have to tear the machine down and pull the tub out, you can try leaning the machine back and getting a flashlight and looking at the bottom of the tub to see if you can see anything under there.

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Appliance Technician: Joel Swenson,
 replied 2 years ago

the outer tub is plastic, so you should be able to see with a flashlight

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Customer reply replied 2 years ago
There isn't an inner and outer tube for this washing machine. There are inner and outer wash plates, but it doesn't appear any clothes could ever get stuck there.
Appliance Technician: Joel Swenson,
 replied 2 years ago

maybe another tech can be of more help.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 11,298
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

I see the last person has opted out of your question.

My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
open the lid the model /serial tag is under the lid at the rear of the opening.

And the last tech was correct you have a plastic OUTER tube and a metal inner tub.

Your talking about the wobbling wash plate ,and he was talking about the inner stainless basket (that the wash plate moves inside and the outer plastic tub that you will not be able to see unless the take the unit apart.

The outer tub is what holds the water.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Do you still need assistance on your question?

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Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 11,298
11,298 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

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