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The solenoid that opens the door may have failed here. You will need to access it and see if the mechanism moves freely. Many times the circuit board that the solenoid connects to has failed. Get a voltmeter and see if you get power to the solenoid when calling for ice. IF you do then replace the solenoid and if you do not then replace the board AND the solenoid as the board is expensive and you don't want a bad solenoid to ruin it. Any local parts house can get you the needed parts.
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