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There is an "np" indicator code tht appears that appears on

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Larry there is an "np"...
Larry there is an "np" indicator code tht appears that appears on my Maytag Neptune Front Load Washer. What does it mean
Submitted: 2 years ago.Category: Appliance
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Answered in 3 minutes by:
11/13/2015
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Is it NP or ND that is coming up on the display?

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Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 2 years ago
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10,736
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

I see the last person has opted out of your question!

My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

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Customer reply replied 2 years ago
MAH8700AWW Maytag Neptune Front Load Washer
serial no: 10980353GGNP Code Illuminated plus spin and rinse cycle does not work properly ( water still in tube)
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 2 years ago

This unit does not have a NP error code it has a nd and a nF .

and nothing at all that ends in the letter P

Are you 100% it is NP?

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Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15,645
Experience: Over 20 yrs. experience with 15,000+ in home repairs.
Verified

Hello do you still need help? I am a different tech

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Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 2 years ago

Are you sure it is not the nd or the NF?

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Customer reply replied 1 year ago
nd" code appears I apologize plus the previous issues i referred to in the spin and rinse cycle
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

are you still in need of assistance?

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Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

Ok the nd is for no drain

When the unit should be draining can you hear the drain pump running?

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Customer reply replied 1 year ago
but very little water coming out of hose . also spin cycle does nit work so excessvie water in tube
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

if the water is still in the washer the the unit will not go into a spin mode.

You will have to pull the unit out and get behind it and open the rear inspection cover to look at the pump .

I suspect you ether have a damaged pump or something stuck in the pump / hoses.

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Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 1 year ago

Do you still need assistance with your question?

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John
John
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Category: Appliance
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