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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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FFle3911qw making banging noise in wash cycle

Customer Question

FFle3911qw making banging noise in wash cycle
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Do you mean during a spin mode?

And are the clothes all the same size and material?

Customer: replied 1 year ago.
No in the wash cycle. It is a direct drive it sounds like the tub is out of balance
Customer: replied 1 year ago.
It's a brand new laundry center
Customer: replied 1 year ago.
Expert:  Whrlp Master Tech replied 1 year ago.

The unit should not be banging at all in the agitation mode.

If this is a brand new unit call for a warranty service call on it .no need for you to start taking panels off and voiding the warranty.