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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The door on the microwave portion of the wall unit is

Customer Question

the door on the microwave portion of the wall unit is difficult to open. Have to push very hard on the button. The latch won't release very well. This just started.
Submitted: 1 year ago.
Category: Appliance
Expert:  Alex Herbert replied 1 year ago.

Hello my name is Alex. I will be happy to answer your question. The cam lever most likely broke. The problem I am having with this unit I every part I have looked up so far that could cause a door opening issue is discontinued. Here is a link to the parts diagram. Check part number 5, 6 and make sure part number 14 moves up and pulls itself down. Here is a link to the part numbers