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Please post model number.
Hello my name is Alex. I will be happy to answer your question. E13 error is a long drain error. There are 2 different types of your model. You are correct the exact model number is ***** the door. There should be a drain cleanout on the front of your washer. There is either a panel below the door that will need to be removed to access the cleanout or a round cover on the front with a pin hole in it. Please let me know which style you have.