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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
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Experience:  9+ years being an appliance technician with factory training.
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My 4 year old Kenmore Elite won't work. The 'lock' light is

Customer Question

My 4 year old Kenmore Elite won't work. The 'lock' light is on and I can't get it to go off.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

You should just be able to press and hold the control lock button for 5 seconds to unlock the panel. If that doesn't work, then your touch control has failed and would need to be replaced unfortunately.