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After cleaning a major spill in my fridge the other day

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(meaning the doors were open...
After cleaning a major spill in my fridge the other day (meaning the doors were open for a while and it got warm), the fridge is not cooling down to an appropriate temperature
Submitted: 2 years ago.Category: Appliance
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11/6/2015
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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Hi,

My name is Chas, can you tell me what the temps are now? Also do you have the complete model number of the unit we are talking about?

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Customer reply replied 2 years ago
The temp is 55.
LFX29945ST
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

And it is holding constant at this temp or is still dropping?

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Customer reply replied 2 years ago
I don't know. I only recently put the thermometer in. Everything was working fine until I cleaned it in Tuesday night. There is frost on the top section of the freezer compartment if that is relevant info
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Can you hear fan motor running inside the freezer compartment when you open the freezer door?

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Customer reply replied 2 years ago
I can hear fans running
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

I think because you had the doors open for so long, that the air vent from the freezer to the fridge section has built up an excessive amount of frost, and therefore is blocking airflow to the fridge section, I recommend that you turn off the unit, by unplugging it if possible, and open the doors and wait about 2 hours, then plug the unit in again and see what happens, this is a common problem when the door is left open for an excessive amount of time... Let me know what happens, it may take up to 24 hours to see if the temps go down to normal..

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Customer reply replied 2 years ago
There's no way to clear that vent without emptying everything?
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Not really, the venting is located behind the rear panel of the freezer and would take you almost 2 hours to remove everything to get to it, so just unplugging it and leaving the doors open for a few hours would be the easiest method to use...

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Customer reply replied 2 years ago
The freezer is back to correct temp, but the fridge is still warm. Should I just be patient?
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

You need to give it overnight to make sure, first the freezer should get to temp then the fresh food section, keep monitoring the fresh food section. Also did you unplug the unit or just turn it off from the control panel?

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Customer reply replied 2 years ago
I unplugged it for about 2 1/2 hours. And cleaned the vents in the back since I was there. There was water in the bottom of the freezer section after the unplugged time, indicating to me that there was something frozen that had melted
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Then wait until tomorrow to see what the fresh food temps are, it should be normal by then most likely.

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Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

What are the temps today?

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Customer reply replied 2 years ago
The temperature is the same. The refrigerator is not cooling.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Then you may not have got all the frost/ice out of the venting system, SO the temps are still at 55 in the fresh food section?

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Customer reply replied 2 years ago
The temp is 65
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

What is the temps in the freezer section?

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Customer reply replied 2 years ago
0
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Can you feel any air coming out of the vents in the fresh food section?

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Customer reply replied 2 years ago
No
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

And you say the fan is running inside the freezer compartment?

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Customer reply replied 2 years ago
I can hear a fan running, I cannot say with certainty where it is running. There is cold air blowing into the freezer
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Then you still have a blockage of frost and or ice in the venting system, Ho wlong did you have the doors open when you were cleaning up the mess?

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Customer reply replied 2 years ago
They weren't consistently open, just opened a closed a lot over the course of an hour.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Weird, There is not much else, there has to be frost or ice still blocking the venting.

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Customer reply replied 2 years ago
Ok, well the fridge was plenty warm for over 2 and a half hours. I can't imagine there was any ice left.
Appliance Technician: Chas, Home Appliance Technician replied 2 years ago

Normally I would say you are correct in that assumption, However it does not take long to build up 2 inches of frost in the venting system which would be the what could still have up there. At the present time I only could recommend defrosting it for another 2 to 3 hours and see what is happening,

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Customer reply replied 2 years ago
Still not working
Customer reply replied 2 years ago
Never heard anything else. Very disatisfied with this service.
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Chas
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
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Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech

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