How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
Type Your Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

I Have a double drawer dishwasher. Model with no LCD The top

Customer Question

I Have a double drawer dishwasher. Model with no LCD
The top draw is not working, stays on at the end of the wash with the red pause button on and the red lock button.
Please help as I will have to get someone out tomorrow in Blenheim, Marlborough.
Please advise who I need to contact.
Many thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  Rob replied 1 year ago.

Im so sorry that no oneelse has responded to you.

Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?

Please don't rate myanswer until we have explored all possible avenues. Please just usethe reply button to contact me.

I see that you are in Canada. So for Fisher and Paykel repairs you should call the manufacturer themselves on


They will organise a repair for you

If you need ore help, please just ask.

In the meantime,

Can I ask you to take a moment and rate myresponses so far? Please use the smiley faces / stars, which youshould now see. Please remember you are rating me personally, not thewebsite or the problems you have had with this machine.
This willnot close your question and you can still come back to me if you needmore help

Customer: replied 1 year ago.
I am not in Canada.
I am in New Zealand
Awaiting your reply
Expert:  Rob replied 1 year ago.


OK, sorry, sometimes the system doesnt get it right!!

Ill check for you now


Expert:  Rob replied 1 year ago.

Can you tell me your zip or postcode?

Expert:  Rob replied 1 year ago.

To save you waiting, there is a central number to call.

0800 372273

Please dont forget to rate as this is the omly way I get credit for helping you today