How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

We have a GE Dual Wave Microwave System Model JKP78OK3 BG

Customer Question

We have a GE Dual Wave Microwave System Model JKP78OK3 BG
The microwave doesn't work but the oven does. Is there something we can do? Or is it repairable and if so what would that cost? Thank you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.

Hi, the problem is going to be on the high voltage side if the microwave doesn't work. If you can work on high voltage components like capacitors, diodes, HV transformers then you can fix it. If not, it's going to cost roughly $300 to fix.We work on the honor system here @ Just Answers. We're not credited for our work until you rate our answer positively. Once you do so the question does not close. You can log back into your account and continue to work on this question at no additional charge. Rating our answers positively will credit me for my time working with you. Thank you