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Hello my name is Alex. I am here to help answer your question. Please give me your model number so I can determine which French door model you have.
Your refrigerator has 2 fan motors in the freezer. 1 fan motor ids to cool the refrigerator and freezer and the other fan motor is for the ice room. You will need to remove the freezer drawer and remove the rear panel in the freezer. Make sure the refrigerator is unplugged. The ice room fan is on the right side behind the freezer panel. The fan is most likely stuck with ice or bad.