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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80223
Experience:  9+ years being an appliance technician with factory training.
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I have a GE Profile Spacemaker, Model #JVM366OCD 001, Serial

Customer Question

I have a GE Profile Spacemaker, Model #JVM366OCD 001, Serial #9563095.
The Touch Control Panel displays "Control Locked" after beeping or squealing.
I have pushed "Clear/Off" as the manual suggests, but even though the display switches to "Control Unlocked," it is only temporary.
It won't stay "Unlocked," and continues to beep and squeal. What to do??
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

If the microwave is going back to control lock on it's own after you press and hold the clear/off button, then your display control board is just acting up. Try to unplug the microwave for 5 minutes to see if the electronics will reset if you haven't tried that yet. If that doesn't work, your entire display board would need to be ordered and replaced because the logic in the board is failing I'm sorry to say. The display board is part number WB27X10438 which is no longer made unfortunately. You may be able to get the board refurbished at a place like, but other than that refurbishes the boards but they only sell them to you if they have a technician come out and install it for you. It may be time for a new microwave but that's completely up to you.

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