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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80243
Experience:  9+ years being an appliance technician with factory training.
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Kenmore elite side by side refrigerator - The ice dispenser

Customer Question

Kenmore elite side by side refrigerator - The ice dispenser will not shut off unless you open the door. How can we disconnect?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Do you have a model number so I can better assist you? It would be located on a sticker near the ceiling of the refrigerator section.

Customer: replied 1 year ago.
Customer: replied 1 year ago.
I am away from home and I am trying to help my wife with this problem. She cannot get someone to come out to help her until next friday.
Expert:  Tyler Z. replied 1 year ago.

OK perfect. So this model doesn't have the control panel built into the door so what you'll want to do is just remove the top hinge cover of the freezer and just unplug the wire harness at the top of the door. Then you won't be able to use your dispenser but it'll stop the ice dispenser form running constantly until you can get someone out.

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