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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2896
Experience:  Owner at Scott's Appliance Repair
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My maytag centennial washer has water in it..help

Customer Question

my maytag centennial washer has water in it..help
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.

Hello, I'm Joel thank you for your interest in our service. If

you have been waiting a while I apologize we try to help as

many customers as possible in a timely manner. I am now

available to help you with your question.

Expert:  Joel Swenson replied 1 year ago.

Did it stop during a cycle or did it just fill up and stop? Is the washer getting power? could you give me the model number off the washer please.

Customer: replied 1 year ago.
several times it stopped in the cycle, then find wet clothes and can hear water mvwc360aw
Expert:  Joel Swenson replied 1 year ago.

are the clothes just wet like the washer did not spin them out or is there still water standing in the washer tub?

Customer: replied 1 year ago.
like the washer didnt spin them out -- if i try to do a simple spin portion of the cycle, it wont
Customer: replied 1 year ago.
i find clothes wet, and the washer wont do a spin only cycle
the washer bucket has holes so there is no real standing water, but can hear it when I move the bucket
Expert:  Joel Swenson replied 1 year ago.

when you start the wash cycle does the lid lock? If so when it stops is the lid lock light flashing?

Customer: replied 1 year ago.
wash cycle starts (lid locks), when it stops I dont think the lid lock is flashing.
when i start the spin only cycle, it tries to lock then doesnt
Expert:  Joel Swenson replied 1 year ago.

do you have a ohm/voltage meter? In order to find out what the problem is you are going to have to have one.

Customer: replied 1 year ago.
I dont, do you suggest I get one?
does this sound like something major (need to get someone to come out) or can i do this myself?
Expert:  Joel Swenson replied 1 year ago.

there are several parts that could be bad that causes it not spin. In order to nail it down you really should know how to use a ohm/voltage meter. If you do not have experience with using one I would suggest calling out a qualified tech because these washers can get a tad bit tricky to diagnose, as they are computer controlled.

Expert:  Joel Swenson replied 1 year ago.

but if you would like to try to figure it out yourself I would be glad to try and help you do so, but you will need an ohm meter you can pick one up at any electronics store, walmart etc;

We are on the honor system here. Please remember to rate my

service by selecting a star at the top of the screen before

you leave today. If you need anything else, just let me know.

You can continue asking follow-up questions at no additional

charge after rating my service if you still need assistance.

Customer: replied 1 year ago.
Will also check on warranty, bought in 2013
Expert:  Joel Swenson replied 1 year ago.

Did you pay for an extended warranty?

Expert:  Joel Swenson replied 1 year ago.

If so I would definitely check on that.

Customer: replied 1 year ago.
no
Customer: replied 1 year ago.
ok anything else?
Expert:  Joel Swenson replied 1 year ago.

when you put the washer on spin only do you hear a few click noises and the the lid lock light flashes and it just stops? I can tell you the most common problem that causes this and you can order the part and change it but without knowing for sure its hard to say if that will fix the problem. The shift actuator that shifts the transmission from wash to spin is fairly common to go out Part #: W10006355. It is easy to replace.

Expert:  Joel Swenson replied 1 year ago.

under the bottom of the washer you will see a plastic belt cover,remove that cover and you will see the part, its brown held in by 3 green phillips head screws and will have a wire harness plugged into it.

Customer: replied 1 year ago.
going to try that right now...
Expert:  Joel Swenson replied 1 year ago.

Ok good luck. let me know if you need anything else.

We are on the honor system here. Please remember to rate my

service by selecting a star at the top of the screen before

you leave today. If you need anything else, just let me know.

You can continue asking follow-up questions at no additional

charge after rating my service if you still need assistance.

Expert:  Joel Swenson replied 1 year ago.

here is a video that will help you out. VIDEO

Customer: replied 1 year ago.
thanks for the video
it is not spinning ok...so I guess the problem may be more switching from washing cycles to spin cycle....kinda confused now...
Expert:  Joel Swenson replied 1 year ago.

The shift actuator is what shifts the transmission from wash to spin mode. If it is bad it will not shift into spin.

Customer: replied 1 year ago.
i dont have experience with an ohm meter, but from my description - do you think it is the shift actuator? if so, how do I get that part the easiest?
Expert:  Joel Swenson replied 1 year ago.

Most of the time that part is the problem it is very typical for that part to be bad on that particular washer. The easiest way to get the part is gonna be ordering online. I found you one at amazon for a good price with free shipping. AMAZON.

Customer: replied 1 year ago.
thanks -- the video looked pretty easy -- think I will try it myself -- thanks!!!!!
Expert:  Joel Swenson replied 1 year ago.

you are welcome.

Expert:  Joel Swenson replied 1 year ago.

I see this question is still open if there was nothing more I

can do for you please rate my service using the star rating

system so I can put this on my done list if you have any questions about this in the future

you can always get back with me at no charge. thanks!