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Im so sorry that no oneelse has responded to you.
Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?
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This sounds like a motor issue
Access the motor and check for signs of damag, especially if its siezed or the carbon brushes are damaged
Let me know what you find
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
I am a different tech and just saw your post do you still need help?