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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Hotpoint dishwasher model hda3699v00bb will not drain. drain

Customer Question

hotpoint dishwasher model hda3699v00bb will not drain. drain valve works but water flushes back through filter what is the problem?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tom Goellner replied 1 year ago.

First , remove the drain hose from where it connects to the dishwasher - leave the other end connected, and see if you can blow through it , if not then something is caught in the hose. If you can blow through it , remove the next part , the part it was connected to from dishwasher sump. there is a one way flap in it,see if something is stuck in it. You'll have to pull the dishwasher out to accomplish this.