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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Oven MOD #KGRS807SSSOO I can program any temperature, when I

Customer Question

I can program any temperature, when I start electric coil is hot and fan runs.
Gas burners won't start and convection fan is off
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.

So none of your surface burners work either?

Expert:  Whrlp Master Tech replied 1 year ago.

I see the laxr person has opted out of your question .
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Which control board did you replace?

And can I have the part number of the part that you replaced?

And when you say the electric coil comes on I`m assuming that you are talking about the top Broil burner ,and that the gas Bake burner is not lighting?

And that the cooling fan is coming on but the inner oven convection fan is not running ,is this correct.