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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a GE MODEL# GFE29HSDSS 28.6Cu ft French-Door Ice and

Customer Question

I have a GE MODEL# ***** 28.6Cu ft French-Door Ice and
Water Refrigerator that has stopped keeping cold. I can't seem to get the freezer temp below 20. I have tried to schedule a repair and can't get anyone for more than a week.
Is there anything you can do help me?
Thank you,
Submitted: 1 year ago.
Category: Appliance
Expert:  Tom Goellner replied 1 year ago.

Are you saying you can't change the temperature setting , or that you CAN change the setting ( say to 0 ) but it won't get that cold - the display shows that it is 20 degrees in the freezer ? If you have ice cream in the freezer is it remaining hard or is it soft ?

Expert:  Tom Goellner replied 1 year ago.

What about the fresh food setting - does that change and what's it show for temp on that side ?