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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
I noticed your request for a phone call. Unfortunately, that's not something I'm able to do. I`m an expert that works from my own appliance repair business which is a remote location and not in a Just Answer office. I'm happy to continue corresponding with you here directly on your question page.
I also work online from 9 a.m. till 5 p.m.
This site is just my third job.
But if you can give me the unit model number I should still be able to assist you over the internet.