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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a side by side Whirlpool refrigerator/freezer. The

Customer Question

I have a side by side Whirlpool refrigerator/freezer. The freezer is working but not the frig. What's wrong?
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
Is it worth getting it fixed or should I trash it?
Expert:  Appliance Medic replied 1 year ago.

Hi, that would indicate a faulty freezer fan, a defrost issue, or possibly a freon issue. Have you removed the back panel inside the freezer to insect the frost patter on the evaporator? It should have 1/16 frost from top to bottom. It's worth having someone look at it for sure. These are good units and worth it to fix. Usually this issue cost roughly $250-300 to fix.