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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Dear Maytag on Sunday morning 10-18-2015? My Black Big

Customer Question

Dear Maytag on Sunday morning 10-18-2015?
My Black Big Maytag Microwave quit working this morning and has electricity to unit and the inside light works when you open the door.
The control panel is dark and will not work and says 5E?
Can you tell me what is wrong and if broken how bad? and so do I junk it after 5 years of service.
Thanks from Ron in Midland, Texas at 8:30 a.m. and appreciate your reply!
MMV 4203DB00 Serial # 00301095 New 1-2010 installed by Lowes
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.

The touchpad has failed and will need to be replaced, but the part is pricey at $150 or so, so it may be best to just replace the whole unit as replacing just one part does not give new life to any of the others.