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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14616
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a Samsung Over the Stove Microwave, Model SMH9207ST.

Customer Question

I have a Samsung Over the Stove Microwave, Model SMH9207ST. When I came into the kitchen this morning, the microwave was wide open. It was closed when we went to bed. The door will not latch closed now, like a spring broke. Appreciate any help
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.

OK the spring for the hooks has likely broken off or the tab on the plastic double hook that holds the spring has broken off. You need to carefully remove the trim bezel around the perimeter of the inner door frame. It is held in by one way snap clips on the bezel. You may break them getting it off so if you do just order a new bezel. Once off you can see if the spring broke or the double hook small tab that holds the spring in did. Here is a link to the parts for you and the breakdown.


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