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My side by side refidgerator freezer is freezing up. The

Customer Question
model #is ED5FHEXSSOO I have...
My side by side refidgerator freezer is freezing up. The model #is ED5FHEXSSOO I have already replaced the Bi-Metal Defrost Thermostat and the Evaporator Fan Motor the water filter light is blinking orange
Submitted: 2 years ago.Category: Appliance
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Answered in 3 minutes by:
10/17/2015
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 2 years ago
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10,742
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Have you manually advanced the unit into a defrost mode to see if will go into defrost?

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Customer reply replied 2 years ago
No I do not know how to
Customer reply replied 2 years ago
I figured out how to put into defrost and yes it worked now what
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 2 years ago

Ok if you can manually advance the unit into a defrost mode ,but it will not automatically advance into defrost .

You have s issue with the electronic defrost control board .

Mounted in the fresh food console assembly .

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

http://www.repairclinic.com/PartDetail/Defrost-Control-Board/W10366605/2210005?rcaid=1000070
If you have any questions just reply back.

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Whrlp Master Tech
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10,742
10,742 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

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