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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
More than likely the control is bad and the cause of the temperature not maintaining temperature. The control is pretty cheap around 70 dollars, do you have the last digits of the model number though to get you the right one?