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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ? And the part number you are looking for?
I do not work on Thermador I will opt out so some one else can look at it for you!
A great option for a control board that is no longer available it to send it in to get rebuilt. The website is http://www.corecentricsolutions.com/ I checked and they do work on Thermador. If not best bet is probably to find it online on ebay or online store.
Yes I would try the interface control to be rebuilt or even try cleaning the ribbon connectors with circuit cleaner. Could just be some grease creating a connection, works sometimes with microwaves.
What color is it?
Panel control 30" stainless steel (c301) Part #: 16-10-162-10 - Here ya go.
Is the link I got it from , but you want to order the part that has the touch buttons on it, or just send it in to have it rebuilt.