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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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I have a Sharp KB3425J electric cooktop, microwave drawer,

Customer Question

Hi Justin,
I have a Sharp KB3425J electric cooktop, microwave drawer, conventional, convection oven.
My wife used the self clean 2 days ago. Now the oven door is still locked and the control touch panel is blank. Microwave drawer can be pulled out and pushed back in, no way to use microwave as control panel being blank and cooktop works.
I have unplugged unit, removed back, looked at the schematic, now don't have a clue where to start.
Any ideas for a starting point?
Submitted: 1 year ago.
Category: Appliance
Expert:  Rob replied 1 year ago.

Im so sorry that no oneelse has responded to you.

Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?

Customer: replied 1 year ago.
Don't need help, but thank you anyway. Called a repair company.
Expert:  Rob replied 1 year ago.


Thanks for letting me know

Apologies again that no one else responded while I was offline

All the best