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These 2 burners that won't allow gas to flow are the simmer burners. When one fails, it affects the other. To fix the unit, you'll need to order and replace the simmer kit which comes with the simmer control board as well as both potentiometers for these burners. The cooktop would need to be taken apart to replace this kit but if you wanted to fix the unit, below is a link to the kit you'd need to order and replace for your model.
CLICK HERE for simmer kit
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