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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14618
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My dishwasher won't start. It is less than a year old. It is

Customer Question

My dishwasher won't start. It is less than a year old. It is the one with the custom panel on the front and the buttong are on top of the door.
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
Model #JDD8500AWX3
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.

Do all of the buttons work when pressed?

Customer: replied 1 year ago.
The lights come on for each cycle but when I close the door nothing happens
Customer: replied 1 year ago.
Do you have that my dishwasher is a new Jenair model #JDD8500AWX3
Expert:  Appliance Guru replied 1 year ago.

Yes I see this is a new unit, if nothing is starting you may have a bad door latch, is the unit brand new still under warranty?

Customer: replied 1 year ago.
still under warranty
Customer: replied 1 year ago.
Cancel this as I cannot wait any longer.