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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10569
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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My ice maker dispenser handle depresses but no ice is

Customer Question

My ice maker dispenser handle depresses but no ice is dispensed nor is there any noise. Is there a power connection between the dispenser handle and the dispensing machine?
Submitted: 2 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 2 years ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Does the chilled water dispenser lever/ system work?

Customer: replied 2 years ago.
Expert:  Whrlp Master Tech replied 2 years ago.

Ok it sounds as if you have a Volt-Ohm meter!

Can you test the voltage to the ice dispenser motor?

If so test it on Blur to White with the freezer door light switch taped down ,and looking for 120 volts a/C

Customer: replied 2 years ago.
Please call(###) ###-####
Expert:  Whrlp Master Tech replied 2 years ago.

I noticed your request for a phone call. Unfortunately, that's not something I'm able to do.
I`m an expert that works from a remote location and not in a Just Answer office.
I'm happy to continue corresponding with you here directly on your question page.

Customer: replied 2 years ago.
I have no Volt / Ohm meter with me. My handyman has it on his truck.
I replaced the mother board last night because I lost the refrigeration.
Unit is now working OK. Freezer is freezing and the refrigerator is cold.
The water dispenser works, the light works;
The ice maker works.
The ice dispenser handle depresses.
No sound exists and no movement occurs with the bar dispenser.
Is there a physical power connector between the dispenser and the motor to check power?
Is there another method to check the motor?
Customer: replied 2 years ago.
Are you still there?
Expert:  Whrlp Master Tech replied 2 years ago.

you can test the motor for voltage going to it when calling for ice that is the easiest way ,but you can ohm the motor out ,but both ways will require a meter to test it .

Customer: replied 2 years ago.
I will get the ohm tester tonight and contact you. How do I save a connection with you?
Expert:  Whrlp Master Tech replied 2 years ago.

Just copy This conversations URL and paste it into your favorites and get back to me when you can!