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Do you have a model number so I can better assist you? And what exactly are you trying to reset?
OK but the control lock light is definitely illuminated right now to show that it's locked?
OK so this is just a failed dispenser control board then. Try to unplug the refrigerator for 5 minutes to see if it will reset. If that doesn't work, try to press and hold the control lock again. If it still won't reset, then you need to replace the dispenser control board because it has just failed.
I can be. The cost of the part depends on the model number but the part itself usually ranges from $80-400 so there is quite a range without an exact model number.
OK perfect, so below is a link to the control board you'd need to order and replace if it won't reset. It's just over $100.
CLICK HERE for dispenser control board
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