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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
This sounds like you have a bad door switch on the unit. Can you get me the complete model number off the unit tag so I can check into it further, the one listed is not the model number.
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