Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here, I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing,researching and adding links takes me time to do so. Please be patient and often I will ask you questions to narrow down the issue to get you an accurate diagnosis.
Does the motor make any noise at all?
OK the scissors type of mech?
OK can you remove the bottom plate
Ok can you remove the chain?
Yes but have you remove the top to see if something is stuck above the ram.
Yes remove the top and check for anything jammed
Ok does the motor hum or do anything? If not try to start it and hit the reverse switch on the top of the unit where the ram would hit it while trying to start it.
Yes that happens a lot were you able to get it going then when pushing that ram switch right? If so sounds like you will get this fixed.
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