How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81934
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I have a LG front load washing mchine, 6.5 kg., WD-10490TP.

Customer Question

Hello, I have a LG front load washing mchine, 6.5 kg., WD-10490TP. The washer has stopped working and displays a message "CL" what can I do to respond to this or do I need to place a service call. if so, cn you help me arrange for a repair team today or tomorrow
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.

CL just means that your control lock is engaged. To unlock the control panel you should just need to press and hold the TEMP and the left OPTION button together for 5 seconds (these two buttons are next to each other). That should unlock your control panel.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Expert:  Tyler Z. replied 2 years ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?