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The only thing that can give you the condition of hollow cubes if if you're not getting enough water to the icemaker. You need to make sure you've got good water pressure getting to the refrigerator from your house. If so and you haven't replaced the water filter recently try replacing the filter. Other than that, the only thing on the refrigerator that can restrict the flow to the icemaker is the water valve assembly on the back of the refrigerator down by the compressor so below is a link to the part you'd need to order and replace for your model number.
CLICK HERE for water valve assembly
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