How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15108
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

A bottle of wine fell and shattered on the counter.The

Customer Question

A bottle of wine fell and shattered on the counter.The Pinnacle Raised vent was in the up position but the blower was off,when the liquid sprayed all over the blower came on as well as two fan speed lights.After turning the breaker off ,then turning it back on the mid fan speed light is on,blower running,and none of the buttons work.If the control circuit board needs replaced, how are the multiple wires disconnected?
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.

Can you see the control board?

Customer: replied 2 years ago.
I have it out
Expert:  Appliance Guru replied 2 years ago.

Just take a picture of the unit with wires and swap them over one at a time in case.

Customer: replied 2 years ago.
Can not do that they are soldered,and are very small
Expert:  Appliance Guru replied 2 years ago.

Ok you should not have to solder anything?

Customer: replied 2 years ago.
Do I need a dacor tech to come fix it?
Customer: replied 2 years ago.
I continued to dry, finally started to work,What do I do for your time?
Expert:  Appliance Guru replied 2 years ago.

We are on the honor system for our time, all I ask is please rate my service using the star rating link on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

Customer: replied 2 years ago.
You were of no help,I solved the problem,you have not read my responses during the original session.
Expert:  Appliance Guru replied 2 years ago.

Due to lack of communication I could not figure out what you were doing or seeing yes hard to help with no communication or pictures. Take Care!