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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14604
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a Maytag dishwasher DWU 9302 AAE. The front door

Customer Question

Hi - I have a Maytag dishwasher DWU 9302 AAE. The front door spring is not working. The door just falls open. Before I went to the appliance parts store I wanted to see if the problem was the spring or the balance needed to be replaced. I removed the 2 cabinet screws and pulled on the door to pull out the unit. This was the wrong thing to do - the door came off the hinge on one side. OK. Now what?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.

The door typically just sits on hinge pin you should be able to guide the door back onto the pin, but you need to have the unit slid out a little to see what you are doing to get it back on, can you do that?

We are on the honor system for our time, all I ask is please rate my service using the star rating link on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

Customer: replied 1 year ago.
Didn't work. Poor follow-through. Do not charge my credit card.