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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15070
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I haved a GB9FHDXWSO4, S# K11426965 whirlpool unit -i have a

Customer Question

i haved a GB9FHDXWSO4, S# ***** whirlpool unit -i have a design 1 temperature control. question #1 does this unit have a defrost timer. question#2 unit stops running. check controller both freezer and refrigerator shows ( - ). both setting were on 4. watched freezer number drops and both sides go to ( - ). wait 1 hour unit still off and inside temp at 50 degrees.reset manually unit runs. what do you recommend.
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.

That unit does not have a defrost timer and the control is the whole thing on that unit, when the - appears in the display the controller is bad. Here is a link to a new one, it comes with instructions and is easy to install...CLICK HERE

There is nothing you can do to get it running when that happens FYI

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