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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I have kenmore elite smooth top after press wrong button it

Customer Question

Hi I have kenmore elite smooth top after press wrong button it say F20 code the over is still working but the top stove control don't respond
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Medic replied 2 years ago.

Hi, what is the model number?

Customer: replied 2 years ago.
Model number is ***** I have a technician coming over at 4:00 pm so hopefully u can give me the answer before so I can cancel him before he charge me to come over . Thank you
Expert:  Appliance Medic replied 2 years ago.

That's very odd. Have you tried pressing all the buttons one at a time. It sounds like one is possibly stuck? If not, try cleaning the ribbon cable where it plugs in to the board use an eraser. Lightly brush the end that plugs into the board. If that does not fix it, the touch pad sounds like it's shorted out.

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Thank you