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Hi, the washer drains completely correct? Does the timer count down and the door unlock or does the timer get stuck at a certain time?
Thank you. : Washer must be empty and the control must be in the OFF state. 1. Close the door. 2. Select any one key (except “STOP/CANCEL” and “CONTROL LOCK” [EOC]) and follow the steps below, using the same key: Press/hold Release Press/hold Release Press/hold for 2-5 for 2-5 for 2-5 for 2-5 for 2-5 seconds seconds seconds seconds seconds 3. Upon release, all yellow/green console LED lights will turn ON for 5 sec. 4. If there are any failure codes stored by the washer, the display shows them.
Hi, did you get my response on how to enter diagnostics?
Select any key except “STOP/CANCEL” and “CONTROL.
Press/hold Release Press/hold Release Press/hold for 2-5 for 2-5 for 2-5 for 2-5 for 2-5 seconds seconds seconds seconds seconds
Press and hold for 2-5 seconds, then release. Keep doing that until all the lights come on and an error code comes up.
I will forward your request to customer service. Thanks