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kingmz, Home Appliance Technician
Category: Appliance
Satisfied Customers: 322
Experience:  Over 10,000 home appliance repairs, manages and runs my own company.
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My Kenmore Elite Smartheat QuietPak 9 dryer turns on but has

Customer Question

My Kenmore Elite Smartheat QuietPak 9 dryer turns on but has no heat. Right before it stopped heating, I got what I thought was "rust" stains on a load of clothes. When I looked at the vent in the back of the dryer it looked rusty and was very hot to the touch when I tried to wipe off the "rust." Nothing came off with the paper towel.
Submitted: 2 years ago.
Category: Appliance
Expert:  kingmz replied 2 years ago.

Hello my name is***** will be helping you today. First unplug the dryer and make sure you are getting 220 volts out of the dryer. Flip the breaker off and on if you have to, having a meter capable of testing voltage and continuity is required here. Do you have a meter?

Customer: replied 2 years ago.
I'd like to run out and get any potential parts I need before the store closes today. Can you give an idea what I might need and I can return what I don't use?
Expert:  kingmz replied 2 years ago.

Sure thing. FIrstly, check that you have 220 volts at the outlet and 220 volts at your terminal block. The block is where the power cord connects to the dryer. Be careful when taking voltage reading, 220 volts is extremely dangerous. If all that is good, unplug the dryer and take off the bottom kick plate. You will be looking for the thermal fuse, t-stat and heating element. I will post a link to all parts that show part number and what they look like.

This is the heating element,

this is the fuse

This is the other fuse (more than likley the culprit)

That last link comes with the t-stat and fuse, if one is bad you change both of them.

You could also have a motor or timer issue. Also if the dryer was taking too long to dry before it broke, you should check the vent through the roof of through the side of the house.