How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask kingmz Your Own Question
kingmz, Home Appliance Technician
Category: Appliance
Satisfied Customers: 322
Experience:  Over 10,000 home appliance repairs, manages and runs my own company.
Type Your Appliance Question Here...
kingmz is online now
A new question is answered every 9 seconds

I have a bottom freezer refrigerator, probably 5-6 years

Customer Question

I have a bottom freezer refrigerator, probably 5-6 years old. It has developed a ticking noise that comes from behind the door that says not to open, only by a technician. The model number is ***** - serial number is ***** The refrigerator and freezer seem to be working still. Should I be concerned?
Submitted: 1 year ago.
Category: Appliance
Expert:  kingmz replied 1 year ago.

Hello my name is***** will be helping you today. Where is this service door located specifically on the unit?

Customer: replied 1 year ago.
I never did receive an answer, feel like I should not have been charged. The refrigerator has totally quit.