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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect the control may be having issues. Unplug the refrigerator for an hour. Any change when it is plugged back in?
It is likely related to the control or the wiring at the door connection. Let me know what you find.
Did you get a chance to look at the door connections? Do you hear the auger motor humming or buzzing when the dispenser is actuated?