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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10172
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I HAVE AN AMANA WASHING MACHINE SELF BALANCING, THATS BEFORE

Customer Question

I HAVE AN AMANA WASHING MACHINE SELF BALANCING, THATS BEFORE IT BALANCES THE MACHINE SOUNDS BANGING AND JUMPING OUT OF PLACE. THEN IT BALANCES AND STARTS SPINNING. ONLY DOES THIS ON SPIN CYCLE ONLY. ITS 2YRS OLD AND JUST STARTED THIS A MONTH AGO. JAMES(###) ###-####
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
Open the lid the model /serial tag should be under the lid at the rear of the opening in the top of the washer

Customer: replied 1 year ago.
MOD# ***** SER# *****
Customer: replied 1 year ago.
IVE LOST U WHERES MY ANSWER
Customer: replied 1 year ago.
MY PMT REQUEST HAS BEEN PROCESSED
Expert:  Whrlp Master Tech replied 1 year ago.

Thank yo!

Make sure that the load you are washing that all the clothes will weight about the same when WET ,that will throw a washer our of balance.

If the inner workings are hitting the sides of the inner cabinet ,that would mean that the suspension system has become weak, and the suspension rods will need to be replaced. And that is NOT unusual for a machine this old.

Yes just 2 years and the parts are wearing out!!

The manufacture make sure the part only last past the 1 year warranty period.

Now I know you stated that you were disabled , but you or some one will need to replace the suspension system rods .

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

http://www.repairclinic.com/PartDetail/Suspension-Rod/W10780048/4185114?rcaid=1000070

Here is a video on replacing the same type of rods just on a different model number.

https://www.youtube.com/watch?v=-Hnnda0FwKo

If you have any questions just reply back.

Customer: replied 1 year ago.
STILL WAITING ON MY ANSWER
Customer: replied 1 year ago.
CAN U GIVE ME A PRICE EST TO REPLACE THE RODS
Expert:  Whrlp Master Tech replied 1 year ago.

If you open the link that I sent you it has part number and price and I even sent you a video on replacing the parts!

Expert:  Whrlp Master Tech replied 1 year ago.

Do you still need assistance with this question?

If not , I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

Expert:  Whrlp Master Tech replied 1 year ago.

Please do not forget to rate me!