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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81899
Experience:  9+ years being an appliance technician with factory training.
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My GE GSH25JFXN BB is forming a sheet of ice in the bottom

Customer Question

My GE GSH25JFXN BB is forming a sheet of ice in the bottom of the freezer. It is dripping water from I guess the ice maker.
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.

Do you actually see icicles coming from the bottom of the icemaker or are you just assuming that is where the water is coming from?

Customer: replied 2 years ago.
Just assuming that is where it is coming from
Expert:  Tyler Z. replied 2 years ago.

OK well the water isn't coming from the icemaker or you would see huge icicles coming from the icemaker. Unfortunately this is not an easy issue to fix on these bottom freezer top refrigerators. You will want to unplug the unit for 24 hours to allow all the ice to thaw out. Once the ice is thawed out, the best way to clean the drain line is from the bottom up because going at it from the inside is really difficult. If you pull the refrigerator forward and remove the bottom access panel and locate the rubber hose which comes down directly from the middle or so of the freezer floor toward the back and use something like a turkey baster to shoot hot water up the hose. Once it's clear and you can blow air through the hose, you're good to go again. Also, if you have the ability to just unplug the refrigerator for 24 hours that'll thaw all the ice out and them you can just blow air up and clear the drain out.

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Customer: replied 2 years ago.
Thanks but I just wasted 28 dollars
Expert:  Tyler Z. replied 2 years ago.

I'm not sure why you feel that way? you now know what is going on and if you weren't able to do the repair you could always just unplug the unit for 24 hours and it will thaw the line out.