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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81829
Experience:  9+ years being an appliance technician with factory training.
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I have a Jenn Air glass top stove/oven. After losing power,

Customer Question

I have a Jenn Air glass top stove/oven. After losing power, both the stove top and oven won't heat. The system has power, all buttons work and function as they should. a beep is present while using.
Model: JES9800CAS02
SERIAL: D30660766
Submitted: 2 years ago.
Category: Appliance
Expert:  Tyler Z. replied 2 years ago.

Try to flip the circuit breaker off to the oven for 60 seconds and flip the circuit breaker back on in case one of the breakers tripped and you're only getting 110 volts to the oven instead of 220 volts. If that doesn't work and you're getting 220 volts to the oven, the only thing that will cut out both the cooktop and the oven is the display board itself which is like the mother board on your oven. Below is a link to the part you'd need to order for your model. That part is part number 8507P234-60 and costs about $330.

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Expert:  Tyler Z. replied 2 years ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?