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kingmz, Home Appliance Technician
Category: Appliance
Satisfied Customers: 322
Experience:  Over 10,000 home appliance repairs, manages and runs my own company.
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Our freezer now longer freezes Our model is a french door

Customer Question

Our freezer now longer freezes
Our model is a french door freezer on bottom... one drawer
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
It doesn't freeze anymore...all ice has melted. Ice machine stopped working too.
Expert:  kingmz replied 2 years ago.

Hello my name is***** will be helping you today. I want you to pull the unit out, you may have to lower the legs on the front left and right of the front of the unit. You may have to take off the toe panel to do that. Once the unit is out I want you to listen at the rear for a humming sound, you are listening for your compressor.