How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22916
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I'm a landlord with a commercial gas dryer that isn't

Customer Question

Hi Mike. I'm a landlord with a commercial gas dryer that isn't igniting. Before I figured that out I checked the lint trail and all was clear. I then tried to fire it up and found it wouldn't ignite. Do I have that safety coil problem or something else? Jim
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the igniter is not glowing, you have an electrical issue, most likely an open thermal fuse or a faulty igniter. If the igniter is glowing, the gas coils are likely at fault. Is the igniter glowing red when you start the dryer?