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kingmz, Home Appliance Technician
Category: Appliance
Satisfied Customers: 322
Experience:  Over 10,000 home appliance repairs, manages and runs my own company.
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Door lock light is not on. It doesn't spinning clothes.

Customer Question

Door lock light is not on. It doesn't spinning clothes. Clothes are soaking wet.
Hathorn Ray
Submitted: 2 years ago.
Category: Appliance
Expert:  kingmz replied 2 years ago.

Hello my name is ***** ***** will be helping you today. More than likely your drain pump is either bad or clogged. Take all the clothes out, after the spin cycle is there water left inside the unit? Could you also check the model number and read it to me, the model number is ***** inside the frame of the door, you have to open the door to check for the model. Thank you.