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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15070
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I tried resetting twice and that didn't work what else can I

Customer Question

I tried resetting twice and that didn`t work what else can I do ?
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.

If you have tried the reset procedure and it is not working you need a new control board for the unit. There is really nothing else you can try if you are getting the NO NC codes for No detected cooling. Just order and replace the board on the unit, that is a very common failure.

We are on the honor system for our time, all I ask is please rate my service using the star rating link on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks