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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks. So let’s get started!
Do you have the complete model number off the unit?
It should be on the ceiling, wall or door frame edge down low on the unit when you open the refrigerator door.
Can you upload a picture of where it is leaking? I really need a model to assist you better as there are a ton of GE Monogram units.
ok no problem
HMMMMM you should be able to use the paperclip attachment?
Ok no problem without a model number or pictures I really would be of little help thanks for trying.
I'm a different tech . You may have one of the Monograms that has a problem with "mullion condensation" The mullion is the part of the refrigerator where the door gaskets touch the fridge . There is a kit to correct this , but it only applies to certain models , so I need your model number -- forget the picture -- just type me the model number , normally they start with the letter Z Need complete model number.